Description In this course, students are introduced to the accommodations industry within Canada. Theoretical and practical operations of the rooms division within hotels are explored with a focus on the flow of business from reservations to check-out. Hotel organizational structure, guest relations, security and emergency response, housekeeping, night audit, revenue and yield management are all explored in the course. Notes This course requires students to purchase software which will come at an additional financial cost to the student. See course outline for details. Requisites Complete the following:BA1150 - Computers in Business (3) Course Outlines Find out everything you need to know about your upcoming or past courses. Understand the learning outcomes, evaluation methods, delivery mode, and prerequisites. View all historical course outlines
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