Resources

By taking a moment to talk to someone who is struggling, you are helping to promote a safe, caring, and mentally healthy campus.

Approach

• Express concern in a private, one-on-one conversation.
• Be specific about the behaviour that concerns you.
• Don’t be afraid to discuss mental health openly. This actually reduces the stigma around seeking support.

Sample script: “I’ve noticed you’ve turned in the last two assignments late. That’s unusual, and I’m concerned about you.”

Listen and Support

• Listen openly and without judgment.
• Acknowledge the person’s feelings compassionately.

Sample script: “It sounds like you’ve been dealing with a lot lately, and are feeling overwhelmed. Is there anything I can do to help?”

Refer

• Provide the person with information or connections that may help from the topics above.
• Offer to sit with them or support them while they call the resource.

Sample Script: “Asking for support can seem scary, but it’s really a sign of courage and strength. If you’d like, I can give you some information on who to call for help. I could even sit with you while you contact them if you’d like the support.”

What if help is declined?

• Respect the person’s decision. Accessing assistance is an individual choice. Everyone has the right to refuse support, except in certain emergency situations where a person’s life (or the safety of others) is in danger.
• Know that the person’s response to you is not personal.
• Don’t force the issue, and don’t try and trick the person into going.
• Try to leave the door open for future conversations.

Sample Script: “I respect your decision, maybe these options will be helpful in the future. My door is open if you change your mind.”